We offer a range of services designed to be integrated to provide you with a unique, customised & structured service package to help you achieve the results you are looking for.

Proudly offering our Clients the following services;

  • Project Management for Events & Services
  • Stakeholder Engagement, Communication & Management
  • Integrated Traffic & Transport Management Solutions for Events
  • Participant & Spectator Management Solutions & Delivery
  • Workforce Planning, Recruitment & Structured Delivery (Volunteers & Paid Staff)
  • Event Overlay, Site Design & Site Management
  • Public Communications & Notification for Events
  • Procurement, Logistics & Contractor Management

We offer a range of services designed to be integrated to provide you with a unique, customised & structured service package to help you achieve the results you are looking for.

Proudly offering our Clients the following services;

  • Project Management for Events & Services
  • Stakeholder Engagement, Communication & Management
  • Integrated Traffic & Transport Management Solutions for Events
  • Participant & Spectator Management Solutions & Delivery
  • Workforce Planning, Recruitment & Structured Delivery (Volunteers & Paid Staff)
  • Event Overlay, Site Design & Site Management
  • Public Communications & Notification for Events
  • Procurement, Logistics & Contractor Management

Project Management for Events & Services

ESPA provides a holistic, integrated, structured and flexible phased approach to Project Management for Events & Services. Our vast knowledge and experience across a wide range of medium to large scale events provides a cost effective, customised & innovative project management solution for events without compromising on quality and innovation.

  • Project Concept; Feasibility Studies, Response to Quote & Scope of Work
  • Identification & Ongoing analysis of Key Deliverables, Milestones and Task & Timeline
  • Client, Stakeholder & Landowner Engagement, Consultation and Ongoing Communications
  • Budget Management, Risk & WHS Planning and Implementation, Procurement & Contractor Management
  • Workforce (Volunteers & Paid Staff) Resourcing & Costing Schedule based on the Scope of Work
  • Communication Management Strategy & Implementation (Event & Non-Event Community)

Stakeholder Engagement, Communication & Management

ESPA’s strategic approach to Stakeholder Engagement, Communication & Management allows us to successfully identify, plan, control and deliver a project that not only satisfies the client but also the stakeholders involved (both event & non-event stakeholders). An overall stakeholder strategy enables a strong relationship with all stakeholders to be developed and built around the trust and confidence in the plan that are to be delivered. This ensures that the event receives positive feedback and can continue to work with all stakeholders to grow and develop the project.

  • Identification of Key Stakeholders
  • Initial Analysis of Stakeholders and their Influence/Impact on the Project
  • Stakeholder Engagement, Communication and Management Strategy & Plan
  • Engagement & Notification of the Event and Non-Event Community Stakeholders
  • Planning, Project Control, Project Delivery
  • Implement Stakeholder Management Plans

Integrated Traffic & Transport Management Solutions for Events

ESPA specialise in developing and implementing Integrated Traffic & Transport Management Solutions for events/projects of all sizes. ESPA provides an integrated approach to each project to ensure that all aspects of the event have been assessed, analysed and comply with government and landowner requirements. ESPA develops Traffic Management Plans (TMP), all associated Traffic Control Plans (TCP) as well as implements these plans by providing resources and equipment to guarantee the success of the operation.

  • Develop & Operate Traffic, Transport & Pedestrian Management Plans (TMP) & all associated Traffic Control Plans (TCP), Vehicle Movement Plans & Access Management Plans
  • Lodgement of Applications and Plans to Relevant Authorities
  • Comply with all Current Industry Standards, Guidelines & Manuals
  • Liaise with Relevant Traffic Authorities including Landowners, Government Agencies and Non-Event Community Consultation & Facilitation
  • Patron & Transport Ingress and Egress Analysis and Assessments
  • Scope, Procure, Induct & Manage all Traffic Resource Personnel & Traffic Equipment

Participant & Spectator Management Solutions & Delivery

ESPA’s analytical approach to Participant & Spectator Management Solutions & Delivery aims to consider the event goers ‘door to door’ experience. Our holistic approach addresses both the static and transitional pedestrian movements that occur during ingress/egress, with the venue/site/event footprint as well as considering the external areas to the event footprint.

  • Attendance Forecasting
  • Site Capacity Assessments
  • Pedestrian Flow Assessments and Plans
  • Crowd Modelling
  • Transport Integration with Pedestrian Management Solutions
  • Event Day Operational Staff – Pedestrian Marshalls, Wayfinders & Customer Service

Workforce Planning, Recruitment & Structured Delivery
(Volunteers & Paid Staff)

ESPA has provided workforce services to a significant number of events whose workforce requirements range from 10 to 1,200 people. For each of these events ESPA managed the workforce during each phase from the initial planning and assessment, through to event day operations and post event evaluation. ESPA can manage complex workforce operations over one-day and multi day events, as well as events with a large geographical footprint requiring multiple check in locations and varying shift times. We pride ourselves on the accurate planning and delivery of our workforce programs.

  • Planning, Scoping, Development of Workforce Structure, Recruitment & Budget Control
  • Registration, Rostering & ongoing Communications
  • Training & Information Transfer including Work Health & Safety Briefing
  • Workforce Risk Register & Mitigation Strategies
  • Event Operations Management – Sign-In/Out, Site Induction & Briefing, Distribution of any required PPE, Workforce Deployment, Supervision and Issue Resolution
  • Post-event Workforce Acknowledgement, Reporting & Evaluations

Event Overlay, Site Design & Site Management

ESPA are trained and experienced in Event Overlay, Site Design and Site Management. We take our plans from the initial concept and planning phase through to implement with a high degree of quality. ESPA has the expertise to assess the temporary infrastructure and resource requirements needed to accurately determine the event overlay for the event site or activated event footprint so that the event operates smoothly and efficiently.

  • Site (Venue/Course) Practicality & Design Assessments, Capacities and Recommendations
  • Event Overlay – Temporary Infrastructure & Personnel Requirements
  • Detailed Operational Plans – Site/Venue Maps and all other Operational Plans
  • Adhering to Landowner Requirements including but not limited to Locations, Quantities and Delivery Schedules
  • Event Technical Requirements and/or Required Licences – White Card (Site Managers & Supervisor)
  • Abides by all relevant Workplace Health & Safety Regulation and obtain Certificate of Structural Adequacy for Erection of Temporary Structures where required

Public Communications & Notification For Events

At ESPA we understand the importance of an effective and targeted public communications and notification strategy that considers the event and non-event community at all stages of planning and delivering the event. A comprehensive Public Communications & Notification Strategy ensures that the event receives positive feedback and can continue to grow and succeed in the future.

  • Initial Community Impact Assessments
  • Event and Non-Event Community Communication Strategies
  • Event Notification Development, Production and Distribution
  • Advise, Effectively Communicate & Raise Awareness of the Date, Time, Location, Noise Impacts, Changed Traffic and Transport Impacts and Conditions of the Event
  • Special Access Arrangements
  • Facilitation of Information to Stakeholders and the Event & Non-Event Community

Procurement, Logistics & Contractor Management

ESPA procure varying services, equipment and products across all of our events. ESPA are able to manage and coordinate contractors, logistics and the delivery of equipment for one-day/multiple day events or medium-large sites. ESPA provides detailed plans and undertakes a thorough communication and briefing process with contractors & suppliers which leads to the successful delivery of events.

  • Request for Quotes, Budget and Financial Control
  • Quality Management Control to ensure Compliance with all Temporary Infrastructure and Provision of Resources (codes, standards, licenses, certificates and accreditations)
  • Ongoing Planning & Operational Meetings to Meet Required Deliverables
  • Development of a Master Delivery Schedule including all Deliverables, Timings & Contacts
  • Event day Operational Control of Equipment including; Storage, Maintenance, Distribution, Tracking, Install and Removal
  • Completion of Site Induction, WHS & Work Brief, Obtain or View Required Licences, Certificates & Accreditation, Monitor and Implement Bump-In/Out Operations ensuring safe Site Set-Up and Pack Down

Project Management for Events & Services

ESPA provides a holistic, integrated, structured and flexible phased approach to Project Management for Events & Services. Our vast knowledge and experience across a wide range of medium to large scale events provides a cost effective, customised & innovative project management solution for events without compromising on quality and innovation.

  • Project Concept; Feasibility Studies, Response to Quote & Scope of Work
  • Identification & Ongoing analysis of Key Deliverables, Milestones and Task & Timeline
  • Client, Stakeholder & Landowner Engagement, Consultation and Ongoing Communications
  • Budget Management, Risk & WHS Planning and Implementation, Procurement & Contractor Management
  • Workforce (Volunteers & Paid Staff) Resourcing & Costing Schedule based on the Scope of Work
  • Communication Management Strategy & Implementation (Event & Non-Event Community)

Stakeholder Engagement, Communication & Management

ESPA’s strategic approach to Stakeholder Engagement, Communication & Management allows us to successfully identify, plan, control and deliver a project that not only satisfies the client but also the stakeholders involved (both event & non-event stakeholders). An overall stakeholder strategy enables a strong relationship with all stakeholders to be developed and built around the trust and confidence in the plan that are to be delivered. This ensures that the event receives positive feedback and can continue to work with all stakeholders to grow and develop the project.

  • Identification of Key Stakeholders
  • Initial Analysis of Stakeholders and their Influence/Impact on the Project
  • Stakeholder Engagement, Communication and Management Strategy & Plan
  • Engagement & Notification of the Event and Non-Event Community Stakeholders
  • Planning, Project Control, Project Delivery
  • Implement Stakeholder Management Plans

Integrated Traffic & Transport Management Solutions for Events

ESPA specialise in developing and implementing Integrated Traffic & Transport Management Solutions for events/projects of all sizes. ESPA provides an integrated approach to each project to ensure that all aspects of the event have been assessed, analysed and comply with government and landowner requirements. ESPA develops Traffic Management Plans (TMP), all associated Traffic Control Plans (TCP) as well as implements these plans by providing resources and equipment to guarantee the success of the operation.

  • Develop & Operate Traffic, Transport & Pedestrian Management Plans (TMP) & all associated Traffic Control Plans (TCP), Vehicle Movement Plans & Access Management Plans
  • Lodgement of Applications and Plans to Relevant Authorities
  • Comply with all Current Industry Standards, Guidelines & Manuals
  • Liaise with Relevant Traffic Authorities including Landowners, Government Agencies and Non-Event Community Consultation & Facilitation
  • Patron & Transport Ingress and Egress Analysis and Assessments
  • Scope, Procure, Induct & Manage all Traffic Resource Personnel & Traffic Equipment

Participant & Spectator Management Solutions & Delivery

ESPA’s analytical approach to Participant & Spectator Management Solutions & Delivery aims to consider the event goers ‘door to door’ experience. Our holistic approach addresses both the static and transitional pedestrian movements that occur during ingress/egress, with the venue/site/event footprint as well as considering the external areas to the event footprint.

  • Attendance Forecasting
  • Site Capacity Assessments
  • Pedestrian Flow Assessments and Plans
  • Crowd Modelling
  • Transport Integration with Pedestrian Management Solutions
  • Event Day Operational Staff – Pedestrian Marshalls, Wayfinders & Customer Service

Workforce Planning, Recruitment & Structured Delivery (Volunteers & Paid Staff)

ESPA has provided workforce services to a significant number of events whose workforce requirements range from 10 to 1,200 people. For each of these events ESPA managed the workforce during each phase from the initial planning and assessment, through to event day operations and post event evaluation. ESPA can manage complex workforce operations over one-day and multi day events, as well as events with a large geographical footprint requiring multiple check in locations and varying shift times. We pride ourselves on the accurate planning and delivery of our workforce programs.

  • Planning, Scoping, Development of Workforce Structure, Recruitment & Budget Control
  • Registration, Rostering & ongoing Communications
  • Training & Information Transfer including Work Health & Safety Briefing
  • Workforce Risk Register & Mitigation Strategies
  • Event Operations Management – Sign-In/Out, Site Induction & Briefing, Distribution of any required PPE, Workforce Deployment, Supervision and Issue Resolution
  • Post-event Workforce Acknowledgement, Reporting & Evaluations

Event Overlay, Site Design & Site Management

ESPA are trained and experienced in Event Overlay, Site Design and Site Management. We take our plans from the initial concept and planning phase through to implement with a high degree of quality. ESPA has the expertise to assess the temporary infrastructure and resource requirements needed to accurately determine the event overlay for the event site or activated event footprint so that the event operates smoothly and efficiently.

  • Site (Venue/Course) Practicality & Design Assessments, Capacities and Recommendations
  • Event Overlay – Temporary Infrastructure & Personnel Requirements
  • Detailed Operational Plans – Site/Venue Maps and all other Operational Plans
  • Adhering to Landowner Requirements including but not limited to Locations, Quantities and Delivery Schedules
  • Event Technical Requirements and/or Required Licences – White Card (Site Managers & Supervisor)
  • Abides by all relevant Workplace Health & Safety Regulation and obtain Certificate of Structural Adequacy for Erection of Temporary Structures where required

Public Communications & Notification For Events

At ESPA we understand the importance of an effective and targeted public communications and notification strategy that considers the event and non-event community at all stages of planning and delivering the event. A comprehensive Public Communications & Notification Strategy ensures that the event receives positive feedback and can continue to grow and succeed in the future.

  • Initial Community Impact Assessments
  • Event and Non-Event Community Communication Strategies
  • Event Notification Development, Production and Distribution
  • Advise, Effectively Communicate & Raise Awareness of the Date, Time, Location, Noise Impacts, Changed Traffic and Transport Impacts and Conditions of the Event
  • Special Access Arrangements
  • Facilitation of Information to Stakeholders and the Event & Non-Event Community

Procurement, Logistics & Contractor Management

ESPA procure varying services, equipment and products across all of our events. ESPA are able to manage and coordinate contractors, logistics and the delivery of equipment for one-day/multiple day events or medium-large sites. ESPA provides detailed plans and undertakes a thorough communication and briefing process with contractors & suppliers which leads to the successful delivery of events.

  • Request for Quotes, Budget and Financial Control
  • Quality Management Control to ensure Compliance with all Temporary Infrastructure and Provision of Resources (codes, standards, licenses, certificates and accreditations)
  • Ongoing Planning & Operational Meetings to Meet Required Deliverables
  • Development of a Master Delivery Schedule including all Deliverables, Timings & Contacts
  • Event day Operational Control of Equipment including; Storage, Maintenance, Distribution, Tracking, Install and Removal
  • Completion of Site Induction, WHS & Work Brief, Obtain or View Required Licences, Certificates & Accreditation, Monitor and Implement Bump-In/Out Operations ensuring safe Site Set-Up and Pack Down